Major bugs - these are defined
as preventing the normal running of the server. These will be addressed
as a matter of urgency and updated server releases issued as necessary.
Release notes will define the differences from previous
versions.
Where the issue raised is not general but particular to a
specific site, we reserve the right to only issue a bug fix to that site
and to any others reporting the same error. The next release will
include the applied fix.
Minor Bugs - these are issues
which need addressing but are non-urgent and do not prevent the normal
running of the fax server. These will be included in a future
release.
Feature Issues - If it is felt
that a reported issue is not part of the standard product, the feature
will be assessed for its suitability for inclusion in a future release.
Inclusion will depend on the number of requests we receive and whether
it falls in line with future product strategy.
Beta releases - These are
issued as fully tested software (internally) and the normal software
terms and conditions apply. Users should be aware that they participate
in using beta release software at their own risk and we recommend not
using beta release software for 'live' use. No warranty whether real or
implied is offered. Bugs reported in beta release software will be
addressed as non-urgent and no fix is guarenteed before full version
release of the product.
