Information about Beacon, authors ofFfax2Send Information for large companies and multi-nationals How to install and configure Fax2Send server and clients Latest News about Fax2Send Fax2Send license Price List Information for Resellers and Channel Partners
Deutsch      
Download Fax2Send Products Fax2Send Product information Purchase Fax2Send products Fax2Send support information
 

Search Fax2Send

Advanced
Support Menu
Error Messages
 
External Links

Errors Messages

  • Error number is 2

    Error message returned when using the Fax2Send PC Client with Windows 98

    DESCRIPTION

    This error message can be returned after installation of the Fax2Send PC Client when printing from an application to the FAX2SEND printer. "One of the files transferred to the server is empty" is also returned

    SOLUTION

    Re-install the FAX2SEND printer manually as it wasn't installed successfully during the installation. It is not necessary to re-install the Fax2Send PC Client.

    From Start/Settings/Printers select "Add Printer"
    Click Next until you need to select the printer port
    Click on the button marked "Add Port"
    Select "Local Port" from the list and click on "New Port"
    For the port name enter-C:\ProgramFiles\Beacon\Fax2Send\FAX2SEND.PRN".
    For the manufacturer select "HP"
    For the Printer select "HP LaserJet III"
    If necessary install the driver from the Windows disk
    Call your printer "FAX2SEND"
    Do not perform the printer test

BACK TO TOP
  • "Image file does not exist"

    DESCRIPTION

    Error message returned after printing an image or PDF file to fax from the PC Client

    SOLUTION

    The image cache can overflow when large images (or PDF files) are printed to the Fax2Send printer. This can be addressed by increasing the size of the Sent_Image_Cache parameter in the [General] section of the config file (/etc/fax2send/config or upgrading to V2.1-14 or later of the PC Client

  • lpd hangs when booting

DESCRIPTION

lpd hangs when booting after installing Fax2Send Server

The Fax2Send printer output device is /dev/fax2send. lpd runs some check on all the devices for printers and hangs on /dev/fax2send since it is a pipe not a character special device. This has been resolved for completely fresh installations.

If you install 2.1-4 and you already have a Fax2Send printer installed then it does not currently change the printer configuration.

SOLUTION

  1. Edit /etc/printcap and change the output file to /dev/null (currently/dev/fax2send)
  2. This step may not be necessary if upgrading to Fax2Send server 2.1-4
  • In /var/spool/lpd/fax2send/filter edit the end section to look like:

    {
    echo hostname=$hostname
    echo username=$username
    echo "."

    cat
    } > /dev/fax2send

BACK TO TOP

  • ERROR failed dependancies - libc.so.6(GLIBC_2.0) is needed by Fax2Send-2.1-4

    SYMPTOM

When installing Fax2Send the following Error is encountered:

ERROR failed dependancies - libc.so.6(GLIBC_2.0) is needed by Fax2Send-2.1-4

DESCRIPTION

This seems to be an error when installing the Fax2Send_as_rpm on Caldera 2.3. This is believed to be caused by an inconsistency when compiled on Red Hat Linux

SOLUTION

Install Fax2Send Server using the Fax2Send _as_tar download instead

BACK TO TOP